Aunty Spam is about advising you on email marketing, internal communications, people activation, leadership and all things engaging.
Sunday, 9 November 2014
That which is measured is improved: Progressive Profiling,
That which is measured is improved: Progressive Profiling,: We all know the importance of asking questions, however, if you think about it like dating, you will see why asking too many questions in...
Friday, 10 October 2014
Progressive Profiling,
We all know the importance of asking questions, however, if you think about it like dating, you will see why asking too many questions in one go can make the other person switch off to you.
In order to decrease the amount of forms abandoned, and increase the engagement you receive, the best practice is only ask 2 or 3 questions at a time.
Don't worry about asking all the questions at once, get the key information first, i.e. 'Email address' and 'name'. Then the next time they visit, ask 'job position' & 'telephone'.
It is important to take advantage of the fact that each return of a prospect is an opportunity to understand them better.SO DON'T WASTE IT!
- Increased conversion rate. Progressive profiling lets you dole out questions over time, rather than hitting someone with, for example, 20 questions on their first visit (which will likely send them running the other way!). Which results in less form abandonment's.
- Better experience. Dynamic forms mean your leads only see the fields, and questions that pertain to them. Forms stay small, tidy, and unobtrusive.
- Time Saver. Rather than having to create multiple forms and associated landing pages, progressive profiling allows you to create one "master" form that dynamically responds to each lead based on their previous actions and information.
- Improved targeting. Progressive profiling allows you to craft and hone nurturing campaigns that are more closely tailored to your leads and produce better results. Relevance is key!
- Shortened sales cycle. The dynamic nature of progressive profiling helps marketers more quickly, and uncover which leads are qualified and which need more nurturing. In turn, sales can spend more time focused on the hot opportunities. And ensuring ways to convert cold leads to warm.
Good luck in your projects!
Tuesday, 7 October 2014
3 Holiday Strategies For Your Business
It's that time of year again, for some it's joy, for others it's chaos.
There is nothing worse to kill the holiday spirit, like the panic of last minute shopping. This is where you swoop in, here are 3 holiday strategies you can offer your customers this year, to ensure their traumatic experience is minimal. Here are a few cart and browse abandonment strategies you can implement in plenty of time for Christmas.
Here is an example as to how this can benefit your company this Christmas.
If a customer is looking at dolls house October/November, there is a good chance it is research prep for Father Christmas.
As long as you have their email address, you can send a list of best selling toys in regards to the appropriate age/gender groups. To find out more ways you can capture and obtain email addresses, click here to see a previous article.
Personalisation is the key for this holiday, to be relevant and targeted with the messages, images and product categories sent.
There is nothing worse to kill the holiday spirit, like the panic of last minute shopping. This is where you swoop in, here are 3 holiday strategies you can offer your customers this year, to ensure their traumatic experience is minimal. Here are a few cart and browse abandonment strategies you can implement in plenty of time for Christmas.
Browsing Leads To Buying
Browsing doesn't always lead to abandonment, so long as there is a campaign to win back them shopping carts left. With cart abandonment, you can capture these browsers' behaviors, notice patterns, and trigger emails based on category browsed/interests.Here is an example as to how this can benefit your company this Christmas.
If a customer is looking at dolls house October/November, there is a good chance it is research prep for Father Christmas.
As long as you have their email address, you can send a list of best selling toys in regards to the appropriate age/gender groups. To find out more ways you can capture and obtain email addresses, click here to see a previous article.
Personalisation is the key for this holiday, to be relevant and targeted with the messages, images and product categories sent.
Don't Fold Too Quickly
If your customers don't respond quickly to your first attempt at cart recovery, don't worry. It could be because the price is too high, or they are waiting to see if there is a better deal elsewhere. The way to get around this, is by setting up a trigger campaign based on abandoned items, sales, or better yet "stock is getting low" campaigns.Sweet & Simple
When it comes down to it, adding a sense of urgency by offering a limited-time discount/ limited stock/ or free shipping if they complete a purchase soon. This could be the considering factors necessary for them to purchase with you.With these winning strategies, you'll help customers avoid the Christmas Chaos, and hopefully gain their trust and loyalty for life.
If you liked this article, then feel free to follow me on Twitter @SarahLouiseTalb andThursday, 18 September 2014
That which is measured is improved: Whatis a Landing page? Before we talk about landi...
That which is measured is improved: Whatis a Landing page?
Before we talk about landi...: What is a Landing page? Before we talk about landing pages, first, let’s discuss which what one is. A landing page, is a standalone...
Before we talk about landi...: What is a Landing page? Before we talk about landing pages, first, let’s discuss which what one is. A landing page, is a standalone...
That which is measured is improved: Why Are People Unsubscribing From You?
That which is measured is improved: Why Are People Unsubscribing From You?: Marketers usually jump to the assumption that when people attempt to unsubscribe, they are breaking up from your brand. That isn't alway...
That which is measured is improved: 3 Ways To Make PPC Work For You.
That which is measured is improved: 3 Ways To Make PPC Work For You.: Like all things, if planned and executed right, PPC can prove to be one of your more successful campaigns. However, easy mistakes can be m...
Tuesday, 16 September 2014
3 Ways To Make PPC Work For You.
Like all things, if planned and executed right, PPC can prove to be one of your more successful campaigns.
However, easy mistakes can be made, and if not corrected now can become bad habits.
However I'm aware not everyone has a budget to do this, which is why it is important to come up with some better keywords.
Before you try and save money on obscure key words to try and cut costs, please remember why you are doing this, and focus on your customers. What would they click? what segment are you targeting? you may want to select long-tail keywords, but not select broad terms.
Another common mistake to avoid, are situations where people will click your ads even though you're not what they have put into their search. This commonly happens when you don't use negative words, and use the default broad match keywords, this will increase the number of clicks as buyers find your website after searching something similar, Once they realise you wasn't what they was originally searching for, they will bounce from your site, and you are still left with the bill.
What are negative keywords? will help you filter out those looking for something specific. For instance, if your site sells fake flowers, your negative word would be "real", because you wouldn't have real roses to sell to someone.
Every click drives up your price, so you need the most relevant possible visitors.
If you are not linking to the landing page from your PPC campaign, you're most likely annoying and loosing a lot of potential customers.
Remember the reason your customers are on Google, is for the convenience.
However, easy mistakes can be made, and if not corrected now can become bad habits.
1) Choose Wisely
It is important to not only try and bid for your competitors top spots, but also be creative with your own. The only way to to win the top spot, is to bid more.However I'm aware not everyone has a budget to do this, which is why it is important to come up with some better keywords.
Before you try and save money on obscure key words to try and cut costs, please remember why you are doing this, and focus on your customers. What would they click? what segment are you targeting? you may want to select long-tail keywords, but not select broad terms.
Another common mistake to avoid, are situations where people will click your ads even though you're not what they have put into their search. This commonly happens when you don't use negative words, and use the default broad match keywords, this will increase the number of clicks as buyers find your website after searching something similar, Once they realise you wasn't what they was originally searching for, they will bounce from your site, and you are still left with the bill.
What are negative keywords? will help you filter out those looking for something specific. For instance, if your site sells fake flowers, your negative word would be "real", because you wouldn't have real roses to sell to someone.
Every click drives up your price, so you need the most relevant possible visitors.
2) Relevance is key
Nothing frustrates your audience than a buyer searching for one thing, and being directed to the complete opposite. If someone is searching for a cashmere jumper, make sure the link directs them straight to the item, and not just the homepage of your website.If you are not linking to the landing page from your PPC campaign, you're most likely annoying and loosing a lot of potential customers.
Remember the reason your customers are on Google, is for the convenience.
3) Check it real good
There is no point setting up a PPC campaign, and then forgetting about it. This will ensure you get the most out of your keywords, you spend less on the ones that don't work. Also, to analyse how much traffic is being driven to your site.
You don't need to spend every hour of the day on your AdWords account, but you should take enough time to look through where your traffic is coming from, how you can create more, and if you can afford to increase your bid.
A big part of marketing is the planning, execution and analysis of the campaigns.
If you like this article, RT and follow me on Twitter: @SarahLouiseTalb
A big part of marketing is the planning, execution and analysis of the campaigns.
If you like this article, RT and follow me on Twitter: @SarahLouiseTalb
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